Refund Policy for ValidateMyIdea.co

At ValidateMyIdea.co, we strive to provide high-quality idea validation services. However, we understand that circumstances may arise where a refund is warranted. Please review our refund policy below:

1. Eligibility:

  • Refund requests must be submitted within 14 days of purchase.
  • Only unused services are eligible for a refund.

2. Full Refunds:

  • We offer a full refund if you haven't started the idea validation process.
  • Technical issues on our end preventing service delivery qualify for a full refund.

3. Partial Refunds:

  • If you've partially used our services, we may offer a pro-rated refund for the unused portion.
  • The refund amount will be determined based on the extent of services already provided.

4. Non-Refundable Items:

  • Completed idea validation reports are non-refundable.
  • Add-on services or upgrades purchased separately are non-refundable once delivered.

5. How to Request a Refund:

  • Email our support team at refunds@validatemyidea.co with your order number and reason for the refund request.
  • We will review your request and respond within 3 business days.

6. Refund Processing:

  • Approved refunds will be processed within 5-10 business days.
  • Refunds will be issued to the original payment method used for the purchase.

7. Exceptions:

  • We reserve the right to make exceptions to this policy on a case-by-case basis.
  • Repeated refund requests from the same customer may be subject to review.

8. Cancellation of Service:

  • We reserve the right to cancel service and issue a full refund if we determine we cannot adequately validate your idea.

9. Changes to This Policy:

  • We may update this refund policy at any time. Changes will be effective immediately upon posting to our website.

By using ValidateMyIdea.co, you agree to this refund policy. If you have any questions, please contact our support team.